Temporary accommodation officer

Interim Temporary Accommodation (TA) Housing Officer – Key Requirements • Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. • Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. • Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. • Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. • Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. • Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. • Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. • Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. • Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. • Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. • Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. • Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. £300 day rate umbrella